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HR Best Practices During Covid19

TSNE’S SIX HR BEST PRACTICES DURING COVID-19
1. Create/Activate an Emergency Response Team

Ensure that HR is part of an Emergency Response Team. Provide input in the guidelines to be implemented, gather and share staff and client’s questions and concerns; inform the team of new developments in employment laws and benefits; share revised policies; provide strategies to manage remote workers; share risks related to the crisis; and make sure that values and equity are still at the center of decision-making.
This team should have established meetings on a regular schedule basis to discuss updates, initiatives, and communication strategies.
2. Make Communication Deliberate, Consistent, and Over Communicate if Necessary

Communication and the actions you take should be thoughtful, clear, succinct, accurate, consistent, and as transparent as possible. This way of communication builds trust. Work with leadership and your internal communication team to build a robust internal updates framework and a communication plan. Click here for more information on communications best practices.
Communicate how to report possible cases of COVID-19 exposure or diagnoses. Reinforce there will be no retaliation for disclosing this information and that their confidentiality will be treated with the upmost respect. Share with staff the status of identified cases (keeping confidentiality), how the organization is addressing it, and what the organization’s next steps are.
Be proactive! Anticipate answers to questions and concerns you will face. Make it easy for staff and clients to ask questions via a specific channel of communication that creates consistency and follow through.
Create a Frequently Asked Questions (FAQ) document that is easily accessible. Keep it up-to-date and notify staff of changes to the document.
3. Care for Staff! Employee Wellness and Safety Initiatives

Keep in constant communication with your employees on their physical and mental health. Staff should hear from leaders often and feel supported. Practice empathy and address concerns in a prompt matter.
Safety is basic and essential. Be forthcoming with hygiene and safety practices. Mitigate employee’s concerns and anxiety by proactively talking about your organization’s sanitary health practices, safety and health equipment that you are able to provide, and share the CDC guidelines for basic precautions.
Encourage social distancing by asking staff to not only limit travel and large group gatherings, but also avoid handshakes, hugs, and other physical interactions.
Continually inform staff of what is included in their benefits plan. Activate your Wellness Program. Share and connect staff with your Employee Assistant Program as well as with other Health benefits such as Telehealth.

For more info please visit: https://www.tsne.org/blog/human-resources-best-practices-during-covid-19

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